Introduction

At BRUZZO (“we,” “us,” or “our”), we specialize in importing and selling second-hand La Marzocco espresso machines from Europe. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase a refurbished machine from us.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number, mailing address)
  • Billing and shipping addresses
  • Payment information (credit card numbers, PayPal account)
  • Order history and transaction records
  • Communication preferences

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

  • Order Processing: To process and fulfill your orders, including shipping and delivery
  • Customer Service: To respond to your inquiries and provide support
  • Communications: To send order confirmations, shipping updates, and warranty information
  • Marketing: To send promotional emails (with your consent)
  • Website Improvement: To analyze usage patterns and improve our services
  • Fraud Prevention: To protect against fraudulent transactions
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with:

  • Service Providers: Shipping carriers, payment processors, and IT service providers
  • Business Partners: Trusted partners who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit SSL encryption for all data transmission
  • PCI DSS compliance for payment processing
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Secure data storage with encryption at rest

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at contact@bruzzo.shop.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: contact@bruzzo.shop
  • Phone: +1 (512) 325-7510
  • Address: 15 Waller St, Austin, TX 78702, USA